Contacting Technical Support
Table of Contents |Accessing the Portal | Voicemail | Call Forwarding | Screening | Blocking | E911 Service | Call History | Technical Support
Revonix User Portal is a web interface which enables you to control how calls to you extension are processed.
This online user guide is available to help you best utilize its functionality.
Contacting Technical Support
Revonix Technical Support representatives are available to take your call Monday through Friday from 8:00am until 5:00pm Pacific Standard time. For emergency assistance outside of our regular business hours; your call will be processed by our 24 hour answering service. Please allow up to one hour after reporting your issue for our on-call staff to respond.
To contact Technical Support call: 206-971-4600, select option two from the technical support main menu. Then select option 2 from the technical support sub-menu. After hours; your call will automatically be forwarded to our after hours answering service.
For less urgent issues please e-mail support@revonix.com. Expect a reply within 24 business hours from submission.